ISO 9001 is an international standard that gives requirements for an organisation’s quality management system (QMS). With effective implementation, clients and potential customers can have the utmost confidence that ABRRAS can consistently provide services that meet rigorous standards.
Commercial Manager, Cheryl Jones, said “We are delighted to gain this certification. It shows a further commitment to our customers, demonstrating our willingness to go the extra mile in order to provide the very best service we can. Our team have shown a positive and enthusiastic approach to the implementation of the system.”
ABRRAS is completely committed to total quality management, ensuring customer focus remains at the forefront of everything they do. This latest certification emphasises ABRRAS’ drive to make continual improvement a cornerstone of the business, and endorses the pro-active commitment from the management team down.
Carla Whyte, Performance Management Specialist at BSI commented: “By gaining certification to ISO 9001, ABRRAS has demonstrated their commitment to improving the quality of their systems and services. Implementing processes that allow them to enhance the way they operate at all levels will ensure improved operational performance and more efficient ways of working.”